Industry playbook
QR codes for hotels
Guests arrive tired. QR codes in the room and elevator can answer the top ten front-desk questions—WiFi, breakfast hours, spa booking—on the guest’s own phone, in their language.
Built for hotel and hospitality teams.
Where this shows up
- room service menu
- guest feedback
- local guides
Roll it out
- Centralize services on a lightweight guest hub page per property.
- Label codes clearly (“WiFi”, “Order towels”, “Tonight’s events”).
- Swap links for seasonal menus and local partnerships using dynamic QR.
- Monitor scans to see which floors need better signage.
Guest journey
- Check-in desk for upsells with clear pricing.
- Bedside for service requests.
- Checkout for review asks.
Questions people ask
- Branded apps vs web?
- Web often wins for one-night stays; deep link to app when installed.
- Accessibility?
- Offer phone extension alternatives next to codes.